Fulfilment for Wildberries, Ozon and Yandex Market
We receive your goods at our warehouse in Moscow or in Obukhovo, label, pack and store them. We prepare FBO shipments to marketplace warehouses, pick and ship FBS orders, and under the DBS model our own couriers deliver orders to buyers.
FBO, FBS and DBS from one warehouse
Your goods are kept with us as a single stock. Part of it can go in shipments to marketplace warehouses, and part can be sold from our warehouse. You can switch between models without moving the goods.
Shipments to marketplace warehouses
We prepare the shipment for your booked slot, build boxes and pallets, issue the documents and deliver to Wildberries, Ozon and Yandex Market warehouses in Moscow and the region.
We store goods and pick orders
Orders come to us from your marketplace seller account. We pick, pack, label them and take them to the sorting centre.
Delivery by our own couriers
The parcel goes to the buyer straight from us. We hand it over by code and send the statuses to the marketplace ourselves.
Parcels and delivery for your website
If you also sell on your own website, those orders are picked from the same stock and leave by Russian Post, by courier or to pickup points.
Warehouse work with your goods
Take the full cycle or separate operations. Every service appears as its own line in the report.
Pickup and receiving
We collect a batch from your supplier in Moscow and the region or receive your truck. We count the goods, check them against the request and place them into cells.
Inspection and identification
Defect check, photo record, measuring dimensions. Goods without a barcode are identified by article number and photo.
Labelling
Marketplace labels 58×40 and 100×150 mm, receiving goods with Chestny ZNAK codes (the Russian mandatory labelling system).
Packing
Bubble wrap and shrink film, bags, courier bags, boxes. The price depends on the size of the item.
Storage
You pay for the actual volume of your goods in cubic metres, not for a whole pallet space.
Reports and client account
Stock, receipts, orders and all movements are visible in your client account. Records are kept in 1C.
All prices by operation are listed on the fulfilment prices page.
From request to first shipment
Request
You tell us what you sell, where, and how many orders a month.
Quote
A manager calculates the cost for your goods and volume.
Agreement
We sign the agreement and open your client account.
Connection
We connect your marketplace accounts and pull the orders ourselves.
Delivery to us
You bring the batch or we collect it from your supplier.
Operation
We ship shipments and orders, reports are in your account.
Frequent questions about fulfilment
Which marketplaces do you work with?
Wildberries, Ozon and Yandex Market under the FBO, FBS and DBS models. Orders from your own website are picked from the same stock. Details by marketplace: Wildberries, Ozon, Yandex Market. If you only need storage, see the storage and 3PL page.
Do you handle goods subject to Chestny ZNAK labelling?
Yes. We scan the codes at receiving and picking and, under your power of attorney, file the entry into circulation, the withdrawal after sale and the return to circulation ourselves. See the labelling page.
How is storage charged?
By the volume of goods in the warehouse: 75 ₽ per cubic metre per day. For example, 2 m³ of goods for a month costs about 4 500 ₽.
Can you collect goods from my supplier?
Yes, in Moscow and the Moscow region. Collecting a batch of up to 1 m³ costs 1 500 ₽; for larger volumes a manager will name the price.
Can FBO and FBS be combined?
Yes. The goods are a single stock, so part goes in shipments to marketplace warehouses and part is sold from our warehouse under FBS or DBS.
Where do I see stock and orders?
In the ILFF client account and in reports. If you have your own system, stock and statuses are available through the API.
We will quote fulfilment for your goods
Tell us what you sell, on which marketplaces and how many orders a month. A manager will send a quote.
Prefer to estimate it yourself first?
- Fulfilment calculator (in Russian) estimates warehouse work for FBO and FBS.
- Delivery calculator (in Russian) shows prices and delivery times across carriers.
Already an ILFF client?
For questions about orders, receiving and shipments, contact your manager or the support chat in your client account.
Where we work
We receive goods and ship orders from two warehouses.