Moving to ILFF without stopping sales
Changing your fulfilment operator or courier service? We collect the goods from your previous operator, receive them and reconcile the stock, connect your marketplace accounts and your website. We switch the channels one at a time so that orders keep flowing.
Six steps from request to first orders
The time depends on the volume of goods and the number of sales channels. A manager will send a dated plan after the first call.
Quote
We look at the range, the volume and the sales channels and calculate the cost from our price list.
Agreement
One agreement for the warehouse, picking, delivery in Moscow and the region and shipping across Russia.
Connection
We connect your Wildberries, Ozon and Yandex Market accounts, and your website through a CMS module or the API.
Transport
We collect the goods from the previous operator's warehouse in boxes or on pallets.
Receiving
We receive by barcode, reconcile the stock with your records and show discrepancies in a report.
First orders
We switch the shipping warehouse in the seller accounts and on the website and watch the orders closely for the first days.
What changes after the move
Money in 3 working days
Cash on delivery for accepted orders is transferred in 3 working days, with the amount for each order in the report.
Our own warehouses and couriers
The goods are kept in our warehouses in Moscow and the region, and orders in Moscow are delivered by our own couriers, without intermediaries.
One stock for all channels
FBS, DBS, FBO shipments and website orders draw on a single stock, and you can switch without moving the goods.
Records without spreadsheets
Stock, order statuses and reports are in the client account, and data is exchanged with your system through the API.
Frequent questions about moving
Will sales stop during the move?
We move the channels in turn: while the goods are in transit and being received, the previous warehouse keeps picking orders. We switch the shipping warehouse in the marketplace account once the goods have been received by us.
Can I move part of the range?
Yes. You can start with one marketplace or part of the goods and move the rest later.
What about orders already in transit?
The previous service delivers them. New orders from the switch date come to us, and tracking numbers go to your store through the module or the API.
How much does moving the goods cost?
Pickup in Moscow and the region costs from 1 500 ₽ per trip for up to 1 m³, and receiving is charged by the price list. Larger volumes are quoted separately.
Tell us where you are moving from
Tell us which operator holds your goods now, how much there is and where you sell. A manager will send a dated moving plan and a quote.
Prefer to estimate it yourself first?
- Fulfilment calculator (in Russian) estimates warehouse work for FBO and FBS.
- Delivery calculator (in Russian) shows prices and delivery times across carriers.
Already an ILFF client?
For questions about orders, receiving and shipments, contact your manager or the support chat in your client account.
Where we work
We receive goods and ship orders from two warehouses.