Fulfilment for Ozon: FBO, FBS and delivery by our own couriers
We prepare goods to Ozon requirements and deliver FBO shipments to its warehouses. We pull FBS orders from your seller account, pick them and take them to the drop-off point. In Moscow and the region our couriers deliver Ozon orders under the realFBS model.
Three Ozon models in one warehouse
You do not have to choose one. Fast-moving items can be kept at Ozon while the rest sells from our warehouse.
FBO: goods at an Ozon warehouse
You create a supply request and choose a slot. We apply item labels, pack, build boxes and pallets with cargo-unit labels and deliver for the slot. More about FBO
FBS: goods with us, Ozon delivers
Orders come to us from your seller account. We pick, pack, apply the shipment label and hand the parcels over at the Ozon drop-off point. More about FBS
realFBS: goods with us, we deliver
The purchase goes to the buyer from us, with our courier. It suits bulky goods and urgent delivery in Moscow and the region. More about delivery by seller
What the warehouse does for an FBO shipment
Ozon checks the item label, the packing and the contents of each cargo unit. A mismatch with the request ends in a discrepancy report and a lost slot.
Receiving
We count the batch by article number and check it against the supply request.
Label
We apply the Ozon barcode to every unit and cover old codes.
Packing
We pack so that the item cannot be opened without leaving traces.
Cargo units
We build boxes and pallets and apply the cargo-unit labels from the request.
Documents
We prepare the accompanying documents for the trip.
Trip
We deliver for your slot.
What fulfilment for Ozon costs
You pay for the operations performed: each one is a separate line in the invoice.
| Service | Price | Unit |
|---|---|---|
| Receiving a box with barcodes | 6 ₽ | per box |
| Picking and sorting | 3 ₽ | per unit |
| Item label 58×40 mm | 8 ₽ | per unit |
| Packing | from 11 ₽ | per unit, by size |
| Building a pallet | 900 ₽ | per pallet |
| Pallet delivery: Moscow, Khimki | 3 500 ₽ | first pallet |
| Pallet delivery: Khorugvino | 4 000 ₽ | first pallet |
| Trip with FBS orders to the drop-off point | 550 ₽ | per trip |
| Storage | 75 ₽ | per 1 m³ per day |
Prices in roubles, VAT not included. The full price list is on the prices page. The cost of a single FBS order is worked out in this article (in Russian).
What an Ozon seller gets
Shipping on the day of the order
An FBS order received before 14:00 Moscow time goes to the drop-off point the same day. The median time from order to shipment is 13 hours.
Bulky goods without an Ozon warehouse
Furniture, appliances and other oversized goods are cheaper to keep with us and deliver by courier under realFBS: storage is charged by volume, 75 ₽ per cubic metre per day.
Goods under Chestny ZNAK
We scan the codes at picking and file the withdrawal from circulation ourselves. How it works
One stock for all marketplaces
The same goods sell on Wildberries, Yandex Market and your own website. Stock levels in the seller accounts update automatically.
Frequent questions about working with Ozon
How is FBS different from realFBS?
Under FBS we hand the parcel over at the drop-off point and Ozon carries it further. Under realFBS it is delivered by our courier or by a carrier you have chosen.
Who creates the FBO supply request?
You do, in your Ozon seller account. You give us the request number, the contents and the slot date.
How do FBS orders reach the warehouse?
We connect your seller account with an API key. Orders, stock and statuses are exchanged without your involvement.
What about Ozon returns?
We receive returns, inspect them and put sellable items back into stock within one working day. See the returns page.
Can FBO and FBS be combined?
Yes. The stock is one: part goes in FBO shipments and part sells from us. How to choose a model (in Russian)
We will quote fulfilment for your Ozon store
Tell us what you sell, how many units are in a batch and how many orders a day. A manager will send a quote.
Prefer to estimate it yourself first?
- Fulfilment calculator (in Russian) estimates warehouse work for FBO and FBS.
- Delivery calculator (in Russian) shows prices and delivery times across carriers.
Already an ILFF client?
For questions about orders, receiving and shipments, contact your manager or the support chat in your client account.
Where we work
We receive goods and ship orders from two warehouses.