Widget · tracking

Order tracking on the store site

The shopper enters your store order number or a tracking number and sees where the parcel is: the current stage, the carrier, the tracking number with a link to the carrier site, and the history. No calls or emails to the store.

Try it

How to connect

  • In the ILFF client account, on the "Интеграции" (Integrations) tab, the "Домены сайтов" (Site domains) list must contain the address of your site (the same list as for the delivery widget).
  • Add a block and one line of code to your "Track order" page, with your own ILFF client code:
<div id="ilff-track"></div>
<script src="https://il-ff.ru/widget/ilff-track.js"
        data-client="000123" data-container="#ilff-track" data-lang="en"></script>
  • A link such as /track/?track=1024 opens order 1024 straight away, which is handy in emails and SMS to the shopper.
  • The search covers the store order number, the carrier tracking number and the ILFF number, only among the orders of your store. Marketplace orders are not shown.
  • The shopper sees the delivery stages, the carrier, the tracking number and the planned date. The widget does not show the name, phone, address or amounts.
  • Languages: Russian, English, Chinese (data-lang="ru", "en", "cn"). The button colour is the CSS variable --ilff-accent on the container.

WeChat

WeChat QR code

Scan the QR code in WeChat · 用微信扫码添加

We will call you back

During working hours we call right away, otherwise the next morning. Mon–Fri, 11:00 to 20:00 Moscow time. Managers speak Russian.